gtmedia V7pro burning firmware problem

[lennoniloveu]

when opening the gtmedia v7v8 refresh tool，an error notice displays runtime error!

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how do solve this problem?

[lennoniloveu]

the error has gone after replaced the USB-TTL cable to RS232 cable.

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However, when click the OK button, text "please restart box!" then I resarted the STB. It had no response.
Can anybody HELP do an analysis of this problem?

[SatEmpire]

Box Dead or show anything on led display???

[Feralkiwi]

Check what com port your UBB to RS232 is in.
Look in the windows devices.

I found this problem that the PC / Laptop allocated a port number above what the tool software had options for.

Try other ports on the PC, like some on the back.

Owen